Last Updated: June 2026
Refund & Cancellation Policy
Dhanvitec is committed to maintaining transparency regarding admissions, fee payments, cancellations, and refund requests.
Dhanvitec is independently owned and operated under an authorized franchise arrangement with Arena Animation.
Please read this policy carefully before enrolling in any course offered by the institute.
1. Admission Cancellation
Students who wish to cancel their admission request must submit a written cancellation request via email or in person at the institute.
Cancellation requests will only be considered after verification of enrollment details and fee payment records.
2. Refund Eligibility
Refund requests may be considered under the following circumstances:
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- Duplicate payment made by mistake.
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- Admission not processed due to non-availability of the selected course.
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- Enrollment cancelled before commencement of classes, subject to administrative deductions if applicable.
Refund approvals are subject to verification and management review.
3. Non-Refundable Charges
The following charges are generally non-refundable unless otherwise required by applicable law:
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- Registration Fees
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- Admission Processing Fees
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- Examination Fees
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- Certification Fees
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- Study Material Charges
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- Software License Fees
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- Administrative Charges
4. Course Commencement
Once classes have commenced and a student has attended sessions, accessed learning materials, received software access, or availed institute services, refunds may not be available.
Any exceptions shall be solely at the discretion of the management and subject to applicable policies.
5. Course Transfers
Requests for transfer from one course to another may be considered based on:
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- Seat availability
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- Academic eligibility
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- Management approval
Additional fees may apply where applicable.
6. Refund Processing Timeline
Approved refunds will typically be processed within:
15 to 30 business days
from the date of refund approval.
Refunds will be issued through the original payment method wherever possible.
7. Refund Request Procedure
To request a refund, students must provide:
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- Full Name
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- Student ID / Enrollment Number (if available)
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- Registered Mobile Number
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- Course Name
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- Reason for Refund Request
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- Proof of Payment
Requests may be submitted through email or directly at the institute.
8. Institute Rights
Arena Animation Nungambakkam reserves the right to:
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- Verify all refund claims.
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- Request supporting documentation.
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- Approve or reject refund requests based on applicable policies.
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- Modify this policy without prior notice.
9. No Employment Guarantee
Enrollment in any course does not guarantee:
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- Employment
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- Placement
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- Internship Opportunities
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- Salary Packages
Placement assistance and career guidance services are provided separately and are subject to individual performance, market conditions, and employer requirements.
10. Policy Changes
This Refund & Cancellation Policy may be updated from time to time.
Any revisions will be published on this page with an updated effective date.
Continued use of institute services shall constitute acceptance of the revised policy.
11. Contact Information
Arena Animation Nungambakkam
Operated by Dhanvitec
Address:
NO.3, APEX PLAZA UNIT-C,
NUNGAMBAKKAM HIGH ROAD,
OPPOSITE TO ISPAHANI CENTRE, CHENNAI,
CHENNAI, TAMIL NADU, 600034
Phone:
+916380724001
Email:
info@arenanungambakkam.com
Website:
www.arenanungambakkam.com
